Privacy Policy

Legal Disclaimer

Effective Date: 12/11/2025

The information provided on www.bsfamilytherapy.com is intended for general informational and educational purposes only and does not constitute professional advice, diagnosis, or treatment. While BS Family Therapy strives to ensure the accuracy and relevance of the content, we make no guarantees regarding its completeness, reliability, or suitability for your specific circumstances.

No Therapeutic Relationship

Use of this website does not establish a therapeutic relationship between you and BS Family Therapy or any of its practitioners. A formal therapeutic relationship is only formed through direct contact, assessment, and agreement between the client and therapist.

Not a Substitute for Professional Help

The content on this site—including articles, blog posts, downloadable materials, and other resources—is not a substitute for professional mental health care, medical advice, or legal counsel. If you are experiencing a mental health crisis or require immediate assistance, please contact emergency services or a qualified health professional.

External Links

This website may contain links to third-party websites. BS Family Therapy is not responsible for the content, accuracy, or privacy practices of these external sites and does not endorse any products or services they may offer.

Limitation of Liability

BS Family Therapy, its staff, and affiliates shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use of this website or reliance on its content.

Jurisdiction

This website is operated from Queensland, Australia, and is subject to Australian laws. By using this site, you agree to submit to the jurisdiction of the courts of Queensland for any disputes arising from its use.

Privacy Policy

Effective Date: 12/11/2023

BS Family Therapy is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

1. Information We Collect

We may collect the following types of personal information:

Contact details: Name, email address, phone number, and postal address
Health-related information: Relevant medical or psychological history provided during intake or therapy sessions
Website usage data: IP address, browser type, pages visited, and time spent on our site
Communication records: Emails, messages, and appointment details

2. How We Use Your Information

Your information is used to:

Provide therapeutic services and manage appointments
Communicate with you regarding your care or inquiries
Improve our website and services
Comply with legal and regulatory obligations

3. Disclosure of Information

We do not share your personal information with third parties except:

With your explicit consent
When required by law (e.g., court orders, mandatory reporting)
To protect your safety or the safety of others
With service providers who assist in delivering our services (e.g., secure video platforms, practice management software)

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. This includes secure storage systems, encrypted communications, and restricted access protocols.

5. Your Rights

You have the right to:

Access and request correction of your personal information
Withdraw consent for non-essential data use
Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy has been breached

6. Cookies and Website Analytics

Our website may use cookies to enhance user experience and collect analytics data. You can manage cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these websites.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact:

BS Family Therapy